Thursday, December 13 2018
9:00am - 12:00pm

Libraries and Autism

This workshop provides an overview of customer service tips to better serve those in the autism community. Participants will increase their comfort level in interacting effectively with those in the autism community and, in general, improving their ability to provide more inclusive and effective customer service to everyone who uses the library. Additionally, the basic customer services skills and techniques covered can serve as universal models for best-practices library service to all members of the public.

Register staff by December 5th. Calvert, Charles, and St. Mary's counties should contact SMRLA to register. Other MD libraries can get on the list at tinyurl.com/y94xo3c7 .

For more information, contact Jennifer Hopwood jhopwood@somd.lib.md.us or by phone (301) 884-0436 * (301) 843-3634 * (301) 934-9442.


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