Tuesday, December 4 2018
1:00pm - 4:00pm

Conflict Resolution

This interactive training workshop examines the role of interpersonal conflict and its' impact on the workplace. The workshop provides both insight and information on the causes and process of conflict and offers conflict management techniques.

Workshop content includes:
-Causes of Conflict
-Cycle of Conflict
-Conflict styles
-Case Studies
-Conflict Management Tools & Techniques

Please register by November 26, 2018. St Mary's, Calvert, and Charles counties; please contact the regional directly. All others may be placed on the wait list at tinyurl.com/ya2u8xaf .

For more information, contact Jennifer Hopwood jhopwood@somd.lib.md.us or by phone (301) 884-0436 * (301) 843-3634 * (301) 934-9442.


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