Wednesday, May 15 2019
12:30pm - 1:30pm

PCI Webinar: Preventing Harassment in the Library

PCI Webinars is offering SOMD libraries seats in the following webinar through them. If you or your staff are interested, please see the registration link at the bottom of this announcement. This session will also be available in the PCI Webinars archive one week after the session. Please only register if you can attend the live session.

PCI Webinar with Dr. Steve Albrecht

Preventing Harassment in the Library: Responding to Sexual, Racial, and Bullying Incidents Involving Staff or Patrons

Wednesday, May 15th from 12:30 - 1:30pm EST

Mark Twain said, "Everybody talks about the weather, but no one does anything about it." As a training issue, it's the same with sexual and racial harassment and bullying prevention; everybody thinks they know about it, what to do or not to do in the workplace, and yet, it's still near the top of the complaints filed with or by the federal and state Equal Employment Opportunity Commissions.

Sexual and racial harassment and bullying prevention in any library organization is about having an updated and accurate policy, training all employees to follow that policy, and then enforcing the policy, using consequences for the perpetrators (who could be staff members or patrons), and support for the victims. Staff have a right to work in a harassment-free workplace. Part of the responsibility is for directors, managers, and supervisors to create that kind of culture, pay attention to staff conflict based on this issue, and be ready to intervene if the harasser is a patron, to protect staff members. The other part of the responsibility is for staff to tell their bosses (or HR, or their city/county/agency attorney, among others )if they are being harassed by other employees or patrons.

This 60-minute webinar-based training program is suitable for all library directors, managers, supervisors, and (full and part-time) employees.

Key Learning Points During the Webinar:

The Big Picture: Boundaries, Behaviors, Support, and Consequences
The New Workplace: Expanding the Concept of "Protected Classes"
Hostile Work Environment Examples
Multiple Channels of Reporting
Harassment and Bullying by Patrons: Enough is Enough
Reviewing Your Agency Policy
Diversity Awareness
The Perils of Gossip
Defining the Sexually Harassing or Sexually Hostile Work Environment
Quid Pro Quo Harassment
Defining Racial Harassment
Defining Bullying and "Abusive Conduct": Response Protocols
Organizational Red Flags
The Supervisor's Intervention Process
The Employee's Reporting Process: Having the Courage to Tell the Truth
Avoiding Litigation
Safe E-Mail and Social Media Usage

Dr. Steve Albrecht - Biography

As a trainer, speaker, author, and consultant, Dr. Steve Albrecht is internationally known for his expertise in high-risk HR issues. He specializes in workplace and school violence awareness and crisis response programs for private-sector firms, municipal and state government, K-12 schools, and colleges and universities. His clients include the two biggest municipal insurers in California.

In 1994, Dr. Albrecht co-wrote Ticking Bombs: Defusing Violence in the Workplace, one of the first business books on workplace violence. Besides his work as a conference presenter and keynote speaker, he appears in the media and on the Internet, as a source on workplace violence, security, and crime. His 21 business and police books include Library Security; Tough Training Topics; Added Value Negotiating; Service, Service, Service!; and Fear and Violence on the Job.

He holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board certified in HR, security management, employee coaching, and threat assessment.

Please register by May 6 via . This session uses VoIP, high-speed Internet and a headset/speakers are required. Please remember to include your email address to receive the session link.

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