Friday, October 30 2020
9:00am - 12:00pm

Crisis Impact on Communication

Presented by Nikki Phillips, in this session we discuss and apply tools related to emotional intelligence (EI) and crisis communication. When emotions are high, positive or negative, we are not our best communicators. In this session we will take a look at tools for EI in the realm of both intra and interpersonal communication. We will also apply step for helping internal and external customers communication through challenging times.

Please register via this link by Oct 23 tinyurl.com/y5wadlxn . Please register with the email you use wish to receive the Zoom link at. This session will be recorded.


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