Wednesday, September 23 2020

MD Tech Connect Online: Approaches to Stakeholder Engagement

Strategic Technology Training Series (Webinar, 2 sessions, but you can attend both or either session). Registration link will be posted here mdtechconnect.org/
Date/Time: September 23, 2pm to 3:30pm
Session 1: Approaches to Stakeholder Engagement
Presenter: Carson Block
Part of technology planning is knowing what library users want and need. There is often confusion, though, in wading through all of the options to gather information and make decisions that lead to the right actions. Using concepts he has developed for library leaders (via ALA'S Certified Public Library Administrator's Management of Technology class and Texas State Library and Archive's Library Technology Academy curriculum) Carson will introduce participants to the various modes of learning what patrons need (via data and stakeholder engagement) and a new model to distill the information simply and clearly to make actionable decisions for better library services.
Carson Block Bio: Carson has lead & loved library technology efforts for more than 25 years. He has served in leadership positions in ALA ASCLA, ColoradoPLA and others, and evangelizes libraries to SXSW Interactive and other tech communities. Carson is the author of Library Information Systems (with Joe Matthews; Libraries Unlimited 2019) and Managing Library Technology: A LITA Guide (Rowman & Littlefield 2017).


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