Wednesday, April 11 2018
2:00pm - 3:00pm

How to Develop Outcome Measures & Design Effective Surveys (Public Library Association)


Outcome measurement is a way for libraries to assess their impacton the people they serve and helps libraries answer the question, “What gooddid we do?” Libraries may need to measure outcomes for a variety ofreasons—from measuring and improving impact, to better managing services andresources, to demonstrating a need for funding or other support. This webinarwill help libraries develop their own outcome measures based on program goalsand implement those measures through effective survey design. This webinar isthe second in a series featuring Project Outcome’s Outcome MeasurementGuidelines, designed to help guide and provide additional support foroutcome-focused data collection.

For more information and to register, visit: http://www.ala.org/pla/education/onlinelearning/webinars


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