Thursday, January 12 2017
2:00pm - 3:00pm

The Power to Delight: Providing extraordinary service (Colorado State Library)

People everywhere (including our patrons) have seemingly unending choices when it comes to deciding where to take their business. Consequently, customer experience can make or break the relationships we have with our communities.In this session we will share concrete tips from non-library service champions, and brainstorm ways to provide extraordinary service in our own organizations. For more information and to register, visit:

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