Thursday, March 8 2018
4:00pm - 5:00pm

Handling Negative Feedback Online: Strategies for your Library (Infopeople)

Thursday, Mar 8 (1-2 pm)

Handling Negative Feedback Online: Strategies for your Library (Infopeople)

 

In this webinar we'll examine the most common kinds of negative commentary and the best methods for handling each. We'll also learn what differentiates an online troll from other kinds of negative users and what to do if you encounter one. Get ready to be a whole lot more prepared the next time one of those undesirable comments appears!

 

For more information and to register, visit: https://infopeople.org/training/view/webinar


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