Wednesday, May 16 2018
1:00pm - 2:00pm

Getting to Know You: Connect with Patrons Experiencing Homelessness (Indiana State Library)

Learn how to connectwith some of your most marginalized patrons. Patrons experiencing homelessnessmay be some of the most overlooked library users. Misconceptions and fear onthe part of both patrons and staff may interfere in connecting with thesepatrons. Monroe County has faced a number of issues concerning homelessness andthe opioid epidemic. Discover how Monroe County Public Library connected withthis population using the Harwood Method.

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