Tuesday, February 11 2020
2:00pm - 3:00pm

Overcoming Language Barriers: Helping Non-English Speaking Library Customers (Public Library Association)

This webinar is designed to provide library staff with the tools and skills needed to be able to help library customers who do not speak English. From no-tech to high-tech, it will provide library staff with multiple resource options for when a "language barrier" situation arises at the reference desk, customer service desk, or on the phone. 


For more information and to register, visit: http://www.ala.org/pla/education/onlinelearning/webinars


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